Outreach
Outreach Support
The Outreach service provides 1:1 support for parents in the community. This can be in the form of practical or emotional support. Our Family Support Worker will find out what you would like support with and will work with you to agree a plan. This will support you and the Family Support Worker to work towards your needs and goals. The Family Support Worker may:
Provide information and support to access services available in the area
Refer to groups running in First Step
Accompany you to groups and appointments that you may find difficult to access alone
Support you as you deal with issues which affect your day to day life
Listen
Act as an advocate for you, should you need them to
Who can use the Outreach Service?
Any parent of a child aged 0-8 years (or parent-to-be) who lives in the Musselburgh, Whitecraig and Wallyford areas can access the service.
Who can make a referral?
Any professional, family member or service user can make a referral. We are happy to take self-referrals and the referral form can be found on this page.
First Step Community Project Membership
The Outreach Service is free and accessible to those who need it and meet the referral criteria. We do not ask recipients of the Outreach Service to pay a membership fee, however we would encourage them to do so should they wish to use other services at First Step.
Confidentiality and the Outreach Service
First Step works under the duty of confidentiality and the work we undertake is based on trust and respect. There are times when we may need to break confidentiality when we have a Duty of Care to a vulnerable adult or child. For more information please see the policies below:
Data Protection and the Outreach Service
You have the right to request to see any information or recording that First Step hold about you or your child at any time. To make this request please contact the Project Manager at projectmanager@firststepmusselburgh.co.uk .
Please see our Data Protection Policy
Referral Form
If you would like to make a referral to our outreach service please download and complete the form below.